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Delivery

Delivery Information

Orders must be placed by 2pm to receive overnight delivery*. Any orders placed after 2pm will be dispatched the following day.

*To most urban NZ addresses

 

 Delivery Costs

North Island Urban              $8.00 up to 20KG
North Island Rural                $12.00 up to 20KG
Local Napier Hastings          $5.00
South Island Overnight       $15.00 up to 5KG

 

Rural

This is a 2-3 days service. Please contact us directly to check RURAL addresses. Alternatively NZ Couriers have drop off points where you may pick up your parcel. Please call us to check your nearest Drop Off point.

 

 

Packed Weights & Sizes

Fish orders are packed to the nearest weight requested, and should weigh at least the weight requested. Fillets' sizes are variable due to the nature of the whole fish. If you have a specific request for fillets, please let us know by either leaving a message in the Special Instructions box or contacting us directly and we will endeavour to meet your request.

 

 

Free Freight
Your order must include at least one of the following items to qualify for Free Freight to North Island Urban addresses only.  Maximum weight per free freight order is 5KG.

If you exceed the limit of 5kg the system will automatically charge $7.00 freight.

 

Unfortunately due to the increasing shipping costs, we can no longer include rural customers in the weekly free freight promotion. However NZ Couriers have drop off points where you may pick up your parcel. Please call us to check your nearest Drop Off point.

 


Delivery Timing & Detail

Your seafood will be prepared, packed and delivered to your door. Our courier services operated on an ATL (Authority to Leave) system. If you are not home it will be left on the front doorstep or at the nearest, safest location unless deemed unsafe to do so.

 

Our courier services are provided by Fastway Couriers and New Zealand Couriers which operate Tuesday, Wednesday, Thursday, Friday and Saturday (Saturday delivery depending on your location).

Orders must be placed before 2pm to receive overnight delivery. Any orders placed after 2pm will be dispatched the following day.

 

Please be aware we do not process orders on Saturday or Sunday.

 

Please do note, occasionally adverse weather conditions will affect the operations of our courier services or inter island air freight. Delivery times quoted are subject to third party acts such as courier delays and weather.

 


Packing

Your seafood will be packed into a secure polybin with gel packs to ensure the fish remains temperature controlled and fresh then enclosed in a plastic outer plastic bag.

If you receive your fish and it is warm, do not consume it and contact us immediately.

 

All Takitimu Seafoods fish is freshly caught and hand processes. The product is then controlled throughout the entire process to ensure it remains fresh and safe to eat.

Takitimu Seafoods runs an approved RMP plan audited by the New Zealand Safety Authority

 

 

Handling Fish

All Takitimu Seafoods fresh fish has a 5-day shelf life when handled correctly. However it is recommended to consume the product within 2 days of receiving the product to maintain the quality.

When you receive your fresh seafood, remove the product from the plastic as soon as possible. Place the product on a plate and cover with a paper towel or glad wrap and refrigerated until ready to eat.

Freezing the fish for later use is fine.

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